Mediation
No matter where it occurs, a conflict always binds energy in both professional and private contexts. Once the conflict has been resolved, this allows for constructive interaction with each other and frees up the forces of all parties involved. Often it also puts pressure on their environment without it being tangible for those affected.
Often, the involvement of a neutral, external person can help to clarify the process, break down negative patterns and thus re-establish potential. This requires that all parties involved in the conflict are prepared to get to the bottom of the problem and feel the desire for clarification.
As a mediator, I create a framework in which all positions are heard. In the spirit of non-violent communication, or, as I like to call it as well, respectful communication, I assume that all actions in a conflict are based on a miscommunication of one’s own points of view and needs.
Depending on the conflict, such a clarification process may involve one or more sessions.
On request, I also offer one-on-one talks with the parties involved in the conflict. These can help you to become more aware of your own needs and your own share in the conflict. Even if the other party to the conflict does not decide to mediate jointly, such a one-on-one meeting can defuse the conflict or at least allow you to deal with it better.
Sometimes it is helpful for the process to have a second all-party person present, so that, for example, both sexes feel better represented. In this case, or at your explicit request, I offer the process in co-mediation together with a colleague from my network. I would clarify that, as well as all the details, in a preliminary meeting with you.
In any case, I adhere to the ethical principles and standards of the
Bundesverbandes Mediation e. V. (video see here) and I feel responsible when taking over an order.